Shipping policy

Three Stitches Shipping Policy

At Three Stitches, we take pride in creating high-quality, customized items just for you. Please review our shipping policy below before placing your order.

Processing Time

  • Custom & Personalized Items:
    Most embroidered, printed, or personalized items are made to order. Please allow 7–10 business days for production before shipping unless otherwise noted on the product page.

  • Ready-to-Ship Items:
    In-stock, non-custom items typically ship within 2–4 business days.

  • During peak seasons, promotions, or holidays, processing times may be slightly extended. We always do our best to ship as quickly as possible.

Shipping Methods & Rates

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • We currently ship within the United States.

  • Once your order ships, you will receive a confirmation email with tracking information.

Delivery Timeframes

Delivery times begin after your order has shipped and vary based on the carrier selected at checkout. Estimated delivery dates are not guaranteed and may be impacted by weather, carrier delays, or high-volume shipping periods.

Local Pickup (If Applicable)

If local pickup is offered, you will receive a notification when your order is ready. Orders must be picked up within 14 days unless other arrangements are made.

Address Accuracy

Please ensure your shipping address is correct at checkout.

  • Three Stitches is not responsible for delays or lost packages due to incorrect or incomplete addresses.

  • If a package is returned to us due to an address issue, the customer is responsible for additional shipping costs.

Lost, Delayed, or Damaged Packages

  • Once a package has been handed off to the carrier, Three Stitches is not responsible for shipping delays.

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Custom & Personalized Items

  • Due to the custom nature of embroidered and personalized items, all custom orders are final sale and cannot be returned or exchanged unless there is an error on our part.

  • Please double-check spelling, colors, sizes, and customization details before placing your order.

Questions?

If you have any questions about your order or shipping, please contact us at:
📧 threestitches@yahoo.com
📍 Or visit us in-store at Three Stitches!